Insurance Investigation & Risk Management Services

Video Verification is a secure digital process used to authenticate the identity and details of the proposer before policy issuance.During the process, the proposer participates in a live or recorded video interaction where identity proof, personal details, and consent are verified. The customer may also be asked to present original documents and confirm policy understanding.

This service helps detect impersonation, non-disclosure, or misrepresentation at an early stage while ensuring regulatory compliance and improving underwriting accuracy

Pre-Claim Investigation is a proactive process designed to verify policy authenticity and reduce the risk of early or fraudulent claims.

It includes background checks, policy verification, field investigation, document validation, and where required, interactions with relevant parties. The objective is to identify discrepancies, misrepresentation, or suspicious indicators before claim processing.

This process helps insurers reduce financial exposure while ensuring genuine policyholders receive fair and timely claim benefits.

Death Claim Investigation verifies the authenticity of life insurance claims arising due to the death of the policyholder.

It involves verifying the cause, time, and circumstances of death through death certificates, hospital records, field inquiries, and discussions with nominees, family members, or other relevant sources.

The process focuses on detecting non-disclosure, inconsistencies or suspicious.

Death Claim Investigation verifies the authenticity of life insurance claims arising due to the death of the policyholder.

It involves verifying the cause, time, and circumstances of death through death certificates, hospital records, field inquiries, and discussions with nominees, family members, or other relevant sources.

The process focuses on detecting non-disclosure, inconsistencies, or suspicious circumstances, ensuring only genuine claims are settled fairly and efficiently.

Hospital Bill Verification ensures that medical bills submitted for insurance claims are accurate, genuine, and justified.

It includes detailed cross-verification of hospital invoices, treatment records, medicines, procedures, diagnostics, and consumables against actual medical records and standard billing practices.

This process helps detect overbilling, duplicate charges, or non-admissible expenses, thereby preventing fraudulent claims and ensuring fair settlements.